This topic has 2 replies, 2 voices, and was last updated 3 days, 10 hours ago by Jatinder Singh. Author Posts July 20, 2021 at 6:22 pm #28637 dfigueroParticipant I setup a centrally managed web agent with only a simple perl script that dumps the headers and on the AM side I created the setup in a new realm. However, when I am trying to auth I can clearly see that it is trying to use the root realm and not my created realm. Is there an option I might be missing based on the description of this problem? How can the agent be asking for the root realm when I configured it to look at my created realm? July 21, 2021 at 10:11 pm #28638 Jatinder SinghParticipant Please note, you must configure the web agent’s com.sun.identity.agents.config.organization.name property to point to your sub-realm. For example, /Customers. Hope this helps~ Jatinder July 21, 2021 at 10:13 pm #28639 Jatinder SinghParticipant And you can use below link to go through common issues: https://backstage.forgerock.com/docs/openam-web-policy-agents/5.8/web-agents-guide/#chap-web-pa-troubleshooting P.S Based on your Agent’s version, change documentation. Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic.