Resource managed/user not found

This topic has 3 replies, 3 voices, and was last updated 4 years, 1 month ago by jtsheke.

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  • #19164
     jtsheke
    Participant

    Hi everyone,

    Did anyone solved the issue “Resource ‘managed/user’ not found”? We are getting this error for almost any managed object.
    unfortunately, openIDM doesn’t log no specific message.

    We are using openIDM 5 (docker container — kubernetes ) and Maria DB. We dropped all tables and recreated them again with openidm.sql script but the error persists.

    To be complete, everything was working fine before but, the error happened suddenly and since, it’s persisting.

    Any idea to solve this issue?

    Thanks a lot.

    #19173
     Tom Wood
    Participant

    Hi,

    Can you confirm the exact REST request/response you’re using? Please note that Maria DB is not tested/supported with OpenIDM 5 as per the Installation Guide.

    #19175
     Bill Nelson
    Participant

    Hi @jtsheke, as @tom-wood mentions, ForgeRock does not support MariaDB as a repository – even though it is fork of MySQL and even though it is “supposed” to be drop and replace (with certain incompatibilities listed here: https://mariadb.com/kb/en/library/mariadb-vs-mysql-compatibility/). I noted that someone else had similar issues on the forum (see https://forum.forgerock.com/topic/mariadb-database/) and they ended up going with MySQL. Or even better, you might want to consider using PostgreSQL.

    Now, having said that, have you ramped up the logging output in the logging.properties file to see if there are any useful messages there? Keep in mind that even if you are able to get this to work, it is not a supported configuration. I would suggest that you switch to a supported DB and save yourself the grief.

    #19206
     jtsheke
    Participant

    Thanks a lot. after restoring the database and debugging, I found that the issue was a superfluous parenthesis in a script. Unfortunately, the log could not help and the message “Managed/user not found” was not really accurate.

    The issue is solved.

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