This topic has 0 replies, 1 voice, and was last updated 7 months, 3 weeks ago by [email protected].

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  • #27514

    Hi

    we are using webagent 4.2 to protect applications running on apache server.we are consistently seeing below errors in agent debug logs.

    2020-01-23 00:01:57.148 -0500 ERROR [0x7f38787f3700:14140] get_config(): failed to fetch instance <Path>/agent.conf configuration data (max 3 retries exhausted)
    2020-01-23 00:01:57.149 -0500 ERROR [0x7f38787f3700:14140] amagent_auth_handler(): failed to get agent configuration instance, error: max number of retries exhausted

    We have validated permissions of agent folder and user running apache are same. can anyone help to resolve the issue.

    • This topic was modified 7 months, 2 weeks ago by Peter Major.
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