Login Page not landing after upgrading 12 to 14 with external OpenDJ

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  • #26482
     kumarpanchal1801 
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    Upgraded OpenAM from 12 to 14. Upgrade process smoothly done with all component upgrade and new component install.
    After upgrade restarted container and it’s not landing on Login Page.

    Receiving 500 Internal Server error on http://local.dev.infodesk.com:8181/sso/json/realms/root/authenticate request.

    In Authentication debug log receiving below stack trace.

    Problem with Cookie domain resolved and mentioned the steps which can affect on this request tried to resolve all but still receiving same behavior.

    Caused by: org.forgerock.openam.session.service.access.persistence.SessionPersistenceException: Failed to save session
    at org.forgerock.openam.session.service.access.persistence.InternalSessionPersistenceStore.store(InternalSessionPersistenceStore.java:63)
    at org.forgerock.openam.session.service.access.persistence.InternalSessionStoreChain$ChainIterator.store(InternalSessionStoreChain.java:99)
    at org.forgerock.openam.session.service.access.persistence.SessionPersistenceManagerStep.store(SessionPersistenceManagerStep.java:60)
    at org.forgerock.openam.session.service.access.persistence.InternalSessionStoreChain$ChainIterator.store(InternalSessionStoreChain.java:97)
    at org.forgerock.openam.session.service.access.persistence.caching.InMemoryInternalSessionCacheStep.store(InMemoryInternalSessionCacheStep.java:124)
    at org.forgerock.openam.session.service.access.persistence.InternalSessionStoreChain$ChainIterator.store(InternalSessionStoreChain.java:97)
    at org.forgerock.openam.session.service.access.persistence.AbstractInternalSessionStoreStep.store(AbstractInternalSessionStoreStep.java:46)
    at org.forgerock.openam.session.service.access.persistence.InternalSessionStoreChain$ChainIterator.store(InternalSessionStoreChain.java:97)
    at org.forgerock.openam.session.service.access.persistence.InternalSessionStoreChain.store(InternalSessionStoreChain.java:55)
    at org.forgerock.openam.session.service.SessionAccessManager.persistInternalSession(SessionAccessManager.java:133)
    … 99 more
    Caused by: org.forgerock.openam.cts.exceptions.CoreTokenException:
    CTS: Timed out whilst waiting for result
    at org.forgerock.openam.cts.impl.queue.AsyncResultHandler.getResults(AsyncResultHandler.java:88)
    at org.forgerock.openam.cts.monitoring.impl.queue.TokenMonitoringResultHandler.getResults(TokenMonitoringResultHandler.java:50)
    at org.forgerock.openam.cts.monitoring.impl.queue.TokenMonitoringResultHandler.getResults(TokenMonitoringResultHandler.java:27)
    at org.forgerock.openam.cts.CTSPersistentStoreImpl.update(CTSPersistentStoreImpl.java:131)
    at org.forgerock.openam.cts.CTSPersistentStoreImpl.update(CTSPersistentStoreImpl.java:124)
    at org.forgerock.openam.session.service.access.persistence.SessionPersistenceStore.save(SessionPersistenceStore.java:120)
    at org.forgerock.openam.session.service.access.persistence.InternalSessionPersistenceStore.store(InternalSessionPersistenceStore.java:61)
    … 108 more

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