Forgot Password Email From Address

This topic has 2 replies, 2 voices, and was last updated 3 months, 3 weeks ago by dclough.

  • Author
    Posts
  • #27236
     dclough
    Participant

    Hello,

    I am using OpenAM 13.0.0 Build 5d4589530d (2016-January-14 21:15). We have an email service configured for sending a link for forgotten passwords. We are using rest to create the text of the email and OpenAM sends the email as we want. The issue is that the from email address as configured in the email service does not use the configured email address. We want to use something like [email protected] but instead the from address uses the hostname for the domain, rather than what we configured. Is there a way to change the from address either in the console or through rest?

    #27239
     Andy Cory
    Participant

    You can provide your own email service implementation class in which you can alter the from address. However, this shouldn’t be necessary; I can’t explain why the from address configured in the OpenAM console isn’t the one that is actually used in the resulting emails. A custom implementation class would allow you to fix this if the ultimate cause isn’t found.

    -Andy

    #27240
     dclough
    Participant

    Thank you, Andy,

    I discovered this morning that I can change the address to anything I want through the console, as long as I use the OpenAM server hostname as the domain name. In our production environment the domain name that is used with the emails does not match the hostname so there has to be a setting somewhere, either in OpenAM or on the server. I will update if I find the root cause.

    Thanks again

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.

©2020 ForgeRock - we provide an identity and access platform to secure every online relationship for the enterprise market, educational sector and even entire countries. Click to view our privacy policy and terms of use.

Log in with your credentials

Forgot your details?