This topic has 1 reply, 2 voices, and was last updated 3 weeks, 3 days ago by [email protected].

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  • #28150
     jdbell
    Participant

    Agent (I went back to agent 4.x) appears to have installed successfully in Windows – Apache. However, while the Apache URL is now blocked, I am not getting the AM login I would expect.

    Checking the Apache error log I’m seeing the following;

    [Fri Jul 31 14:38:40.630820 2020] [amagent:error] [pid 7348:tid 2004] [client 127.0.0.1:53272] OpenAM Web Agent is not configured to handle the request to / (unable to get agent configuration instance, configuration: C:\\Users\\jdbell-admin\\Downloads\\web-agent-4.2.1.2-Apache_v24_WINNT_64bit\\web_agents\\apache24_agent\\bin\\..\\instances\\agent_1\\config\\agent.conf, error: max number of retries exhausted)
    [Fri Jul 31 14:38:46.832357 2020] [amagent:error] [pid 7348:tid 2004] [client 127.0.0.1:53272] OpenAM Web Agent is not configured to handle the request to /error/include/top.html (unable to get agent configuration instance, configuration: C:\\Users\\jdbell-admin\\Downloads\\web-agent-4.2.1.2-Apache_v24_WINNT_64bit\\web_agents\\apache24_agent\\bin\\..\\instances\\agent_1\\config\\agent.conf, error: max number of retries exhausted)
    [Fri Jul 31 14:38:46.832357 2020] [include:error] [pid 7348:tid 2004] [client 127.0.0.1:53272] unable to include “include/top.html” in parsed file C:/xampp/apache/error/HTTP_FORBIDDEN.html.var, subrequest setup returned 403
    [Fri Jul 31 14:38:53.043143 2020] [amagent:error] [pid 7348:tid 2004] [client 127.0.0.1:53272] OpenAM Web Agent is not configured to handle the request to /error/include/bottom.html (unable to get agent configuration instance, configuration: C:\\Users\\jdbell-admin\\Downloads\\web-agent-4.2.1.2-Apache_v24_WINNT_64bit\\web_agents\\apache24_agent\\bin\\..\\instances\\agent_1\\config\\agent.conf, error: max number of retries exhausted)
    [Fri Jul 31 14:38:53.043143 2020] [include:error] [pid 7348:tid 2004] [client 127.0.0.1:53272] unable to include “include/bottom.html” in parsed file C:/xampp/apache/error/HTTP_FORBIDDEN.html.var, subrequest setup returned 403
    [Fri Jul 31 14:39:13.707732 2020] [amagent:error] [pid 7348:tid 2000] [client 127.0.0.1:53301] OpenAM Web Agent is not configured to handle the request to / (unable to get agent configuration instance, configuration: C:\\Users\\jdbell-admin\\Downloads\\web-agent-4.2.1.2-Apache_v24_WINNT_64bit\\web_agents\\apache24_agent\\bin\\..\\instances\\agent_1\\config\\agent.conf, error: max number of retries exhausted)
    [Fri Jul 31 14:39:19.867523 2020] [amagent:error] [pid 7348:tid 2000] [client 127.0.0.1:53301] OpenAM Web Agent is not configured to handle the request to /error/include/top.html (unable to get agent configuration instance, configuration: C:\\Users\\jdbell-admin\\Downloads\\web-agent-4.2.1.2-Apache_v24_WINNT_64bit\\web_agents\\apache24_agent\\bin\\..\\instances\\agent_1\\config\\agent.conf, error: max number of retries exhausted)
    [Fri Jul 31 14:39:19.867523 2020] [include:error] [pid 7348:tid 2000] [client 127.0.0.1:53301] unable to include “include/top.html” in parsed file C:/xampp/apache/error/HTTP_FORBIDDEN.html.var, subrequest setup returned 403
    [Fri Jul 31 14:39:26.071818 2020] [amagent:error] [pid 7348:tid 2000] [client 127.0.0.1:53301] OpenAM Web Agent is not configured to handle the request to /error/include/bottom.html (unable to get agent configuration instance, configuration: C:\\Users\\jdbell-admin\\Downloads\\web-agent-4.2.1.2-Apache_v24_WINNT_64bit\\web_agents\\apache24_agent\\bin\\..\\instances\\agent_1\\config\\agent.conf, error: max number of retries exhausted)
    [Fri Jul 31 14:39:26.071818 2020] [include:error] [pid 7348:tid 2000] [client 127.0.0.1:53301] unable to include “include/bottom.html” in parsed file C:/xampp/apache/error/HTTP_FORBIDDEN.html.var, subrequest setup returned 403
    [Fri Jul 31 14:42:16.640725 2020] [amagent:error] [pid 7348:tid 2008] [client 127.0.0.1:53336] OpenAM Web Agent is not configured to handle the request to / (unable to get agent configuration instance, configuration: C:\\Users\\jdbell-admin\\Downloads\\web-agent-4.2.1.2-Apache_v24_WINNT_64bit\\web_agents\\apache24_agent\\bin\\..\\instances\\agent_1\\config\\agent.conf, error: max number of retries exhausted)
    [Fri Jul 31 14:42:22.882389 2020] [amagent:error] [pid 7348:tid 2008] [client 127.0.0.1:53336] OpenAM Web Agent is not configured to handle the request to /error/include/top.html (unable to get agent configuration instance, configuration: C:\\Users\\jdbell-admin\\Downloads\\web-agent-4.2.1.2-Apache_v24_WINNT_64bit\\web_agents\\apache24_agent\\bin\\..\\instances\\agent_1\\config\\agent.conf, error: max number of retries exhausted)
    [Fri Jul 31 14:42:22.882389 2020] [include:error] [pid 7348:tid 2008] [client 127.0.0.1:53336] unable to include “include/top.html” in parsed file C:/xampp/apache/error/HTTP_FORBIDDEN.html.var, subrequest setup returned 403
    [Fri Jul 31 14:42:29.040939 2020] [amagent:error] [pid 7348:tid 2008] [client 127.0.0.1:53336] OpenAM Web Agent is not configured to handle the request to /error/include/bottom.html (unable to get agent configuration instance, configuration: C:\\Users\\jdbell-admin\\Downloads\\web-agent-4.2.1.2-Apache_v24_WINNT_64bit\\web_agents\\apache24_agent\\bin\\..\\instances\\agent_1\\config\\agent.conf, error: max number of retries exhausted)

    Any insight? Thanks

    #28538

    Looks like a problem accessing am. I wouldn’t install agent in a user home directory – that is problematic for access on windows. If you can use agent 5, then do.

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