Access to Support Tickets

This topic contains 1 reply, has 2 voices, and was last updated by  carlos.scott 2 months, 1 week ago.

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  • #22246

    Hi,

    I have just started an investigation exercise into setting up our business as a TPP and am working through the examples, https://backstage.forgerock.com/knowledge/openbanking/book/b77473305, using the ForgeRock Open Banking example project.

    I wish to raise a support ticket in reference to this, but when I access the Main Menu->Support->Ticket link I receive an Unauthorised Error ?

    Could some please help me to access the Support ticketing system ?

    Thanks in advance

    Andy

    #22257
     carlos.scott 
    Participant

    Hi Andy

    The easiest way to get support from us is via the ‘Forgebank_support’ channel in the Open Banking Slack workspace.

    I have sent you an invite so you can join the OB community on Slack.

    Let me know if you have any issues.

    Thanks

    Carlos

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