Access OpenIDM UI outside localhost

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This topic has 3 replies, 3 voices, and was last updated 6 years, 1 month ago by itm-mra.

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  • #4846
     itm-mra
    Participant

    I have setup OpenIDM on a server, and I want to access the web UI, however I am only able to access it from the server by using https://localhost:8443/openidmui

    I want to be able to access the UI from outside the server, but when I try the connection times out.
    I know that some web UIs for other services needs to be enabled for outside use, but I have been unable to find any mention of such a setting for OpenIDM.

    So are there a setting I need to enable? or is it just something in my network that is setup wrong and blocking the request?

    #4847
     laurent.bristiel
    Participant

    Try replacing “localhost” by the IP address of your server. Then, if this machine/IP is visible from another machine (check it with “ping” command), you should be able to see OpenIDM UI as well. Otherwise, that might be a network issue or a Firewall.

    #4848
     Mike Jang
    Spectator

    Hi,

    In your case, the question is whether something is blocking access to port 8443, such as a firewall.

    Apologies if you’ve already taken these steps, but you should first confirm network connectivity. Substitute the IP address of your OpenIDM server for remote_ip

    ping remote_ip
    telnet remote_ip 8443

    If successful, you’ll see a message such as
    Trying remote_ip…
    Connected to openidm2.example.com.
    Escape character is ‘^]’.

    I know it works for me when I have a firewall on a remote VM. On that firewall I opened only ports 22 and 8443. As OpenIDM uses Jetty, there’s nothing “special” in terms of that service.

    Thanks,
    Mike

    #4856
     itm-mra
    Participant

    Thanks alot for the help. It was indeed a firewall issue, but the problem was not on the server it self but on a middle layer I had forgotten about.

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